We are committed to protecting the privacy of all visitors using this Website or our Services through any mobile application or other platform or device. We take the confidentiality of personal data seriously. This Privacy Policy will explains how we use and protect your information.

By visiting and/or using the Service on this Website, you agree to the terms of this Privacy Policy and consent to the processing of your data as described in this Privacy Policy.


Your information will enable us to provide you with access to the relevant parts of the Website and to supply the Service. We may use your information to provide you with status updates or other information regarding your Order e-mail, telephone, mobile or mobile messaging (e.g. SMS, MMS etc.). We will also use and analyse the information we collect so that we can administer, support, improve and develop our business, for any other purpose whether statistical or analytical and to help us prevent fraud.

We may use your information to contact you for your views on the Service and to notify you occasionally about important changes or developments to the Website or the Service.

Where you have indicated accordingly, you agree that we may use your information to let you know about our other products and services that may be of interest to you including services that may be the subject of direct marketing and we may contact you to do so by post, telephone, mobile messaging (e.g. SMS, MMS etc.) as well as by e-mail.

Where you have indicated accordingly, you agree that we may also share information with third parties (including those in the food, drink, leisure, marketing and advertising sectors) to use your information in order to let you know about goods and services which may be of interest to you.

If you do not want us to use your data in this way or change your mind about being

contacted in the future, please let us know by using the contact details set out in paragraph 5 below and/or amending your profile accordingly.


We are committed to protect your information from unauthorised access and against Privacy Policy Page 2 unlawful processing, accidental loss, destruction and damage. We will keep your information for a reasonable period or as long as the law requires.

Where you have chosen a password which allows you to access certain parts of the Website, you are responsible for keeping this password confidential. We advise you not to share your password with anyone. Unless we negligently disclose your password to a third party, we will not be liable for any unauthorised transactions entered into using your name and password.

The transmission of information via internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


Any changes to our Privacy Policy will be posted to the Website and, where appropriate, through e-mail notification. For questions or concerns relating to privacy, please contact us by email.


All comments, queries, Feedback and requests relating to our use of your information are welcomed and should be addressed to Chef Online Ltd at 218A Brick Lane London, E1 6SA , or by telephone to 0203 598 5956